Assistant Manager(04790) - 19 E 3rd Street

Domino's Franchise•Bethlehem, PA

About The Position

The Assistant Manager is responsible for everything that happens during their shift, setting an example for the crew and ensuring company policies and procedures are followed. The role covers store operations including staffing, paperwork, cost and cash controls, inventory and food management, customer relations, scheduling, cleanliness, marketing, profitability, attendance, punctuality, and adherence to store standards. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The work includes frequent standing and walking, handling and carrying supplies and food, reaching, bending, and occasionally climbing stairs or ladders. The position may involve delivery duties, navigating delivery sites, driving, and working in varying weather and store temperatures. Team members may be exposed to food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

  • Sound judgment, math skills, and the ability to multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, written, and telephone skills to take and process orders.
  • Ability to understand and give correct written instructions and communicate verbally with customers and coworkers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • Ability to meet the described physical demands, including standing, walking, lifting and carrying supplies, reaching, bending, and navigating stairs or ladders as needed.

Responsibilities

  • Take responsibility for all activities and operations during the assigned shift.
  • Set an example for crew members and ensure all policies and procedures are followed.
  • Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
  • Work to a schedule and maintain store image and operating standards.
  • Provide great customer service and manage customer relations.
  • Maintain attendance and punctuality and ensure transportation to and from work.
  • Maintain store cleanliness and contribute to marketing and profitability.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
  • When performing delivery duties, deliver products by car to customers and distribute flyers and door hangers.
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