Assistant Manager(04853) 5158 Peach Street

Domino's Franchise•Erie, PA

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The role requires setting a positive example, following company policies and procedures, and expecting the same standards from the crew. The manager also supports quality standards, attendance and punctuality, and excellent customer service. The position operates in a Domino’s store and may include general team-member tasks such as operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Orientation and training are provided on the job. The job description also includes delivery-related duties and qualifications, including delivering products by car, requiring a valid driver’s license and access to an insured vehicle. Work may involve standing for most tasks, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, and occasional stair or ladder use. Conditions include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. The role requires communication, basic arithmetic, order-entry skills, coordination, and the ability to direct activities, work independently or with others, handle stress, and make decisions.

Requirements

Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers in person and by phone.
Motor coordination and eye-hand coordination to make precise, rapid movements.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform physical tasks including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
Valid driver's license with a safe driving record meeting company standards, if performing delivery duties.
Access to an insured vehicle that can be used for delivery, if performing delivery duties.
Navigational skills to read a map and locate addresses within the designated delivery area, if performing delivery duties.
Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying product, if performing delivery duties.

Responsibilities

Oversee all activities and operations during the assigned shift.
Manage cost controls, inventory control, and cash control.
Maintain customer relations and provide great customer service.
Staff the store and complete required paperwork.
Manage food and work to a schedule.
Set an example by following all policies, procedures, and standards and expecting crew members to do the same.
Maintain attendance and punctuality, store cleanliness, and the store’s image.
Support marketing and store profitability.
Operate equipment, stock ingredients, prepare products, receive and process orders, take inventory, and clean equipment and the facility as needed.
Deliver products by car when required, and deliver flyers and door hangers.