Assistant Manager, PT

Marcus Corporation • Orland Park, IL

7d

About The Position

Marcus Theatres is hiring an Assistant Manager to join its leadership team. The role supports theatre operations and focuses on creating a safe, welcoming environment and delivering exceptional guest service. The Assistant Manager supervises, motivates, rewards, and coaches associates; supports hiring, training, and development; and uses performance indicators to improve guest satisfaction and results. The position also helps increase brand awareness and theatre traffic while following direction from theatre and corporate management teams. Starting pay is $18.00.

Requirements

• Positive attitude, strong work ethic, and excellent communication skills.
• Ability to work in a high-volume, fast-paced, team-focused environment.
• Passion for coaching associates to provide exceptional guest service.

Responsibilities

• Create a safe and welcoming environment for guests by greeting them, anticipating needs, exceeding expectations, and implementing creative service solutions.
• Supervise, motivate, reward, and coach associates.
• Execute systems and processes that keep the theatre running smoothly.
• Assist with hiring, training, and associate development.
• Evaluate key performance indicators to drive guest satisfaction and results.
• Identify opportunities to increase brand awareness and drive traffic into the theatre.
• Follow direction from theatre and corporate management teams.

Benefits

• Competitive wages and premium holiday pay.
• Paid vacation for full-time employees working 30 or more hours per week.
• Medical, dental, vision, and retirement benefits for full-time employees working 30 or more hours per week.
• Free movies and meals.
• Paid uniforms.
• Associate College Scholarship Program.
• Career advancement opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed