Assistant Manager, PT

The Marcus Corporation•Elgin, IL

About The Position

The Assistant Manager is part of the Marcus Theatres Leadership Team and helps deliver an exceptional movie-going experience. The role focuses on creating a safe, welcoming environment for guests, leading and developing associates, and supporting smooth theatre operations. A successful candidate brings a positive attitude, strong work ethic, excellent communication skills, and enthusiasm for coaching associates in a high-volume, fast-paced, team-focused environment.

Requirements

  • Positive attitude, strong work ethic, and excellent communication skills.
  • Ability to work in a high-volume, fast-paced, team-focused environment.
  • Passion for coaching associates to provide exceptional guest service and enthusiasm for the work.

Responsibilities

  • Create a safe and welcoming environment by greeting guests, anticipating their needs, exceeding expectations, and implementing creative solutions to provide exceptional service.
  • Supervise, motivate, reward, and coach associates.
  • Execute systems and processes that keep the theatre running smoothly.
  • Assist with hiring, training, and associate development.
  • Evaluate key performance indicators to drive guest satisfaction and results.
  • Identify opportunities to increase brand awareness and drive traffic into the theatre.
  • Follow direction from theatre and corporate management teams.

Benefits

  • Competitive wages and premium holiday pay.
  • Paid vacation for full-time employees working 30 or more hours per week.
  • Medical, dental, vision, and retirement benefits for full-time employees working 30 or more hours per week.
  • Free movies and meals.
  • Paid uniforms.
  • Associate College Scholarship Program.
  • Career advancement opportunities.
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