Regal Harrisburg Assistant Mgr $18.00

Regal•Lower Paxton Township, PA

About The Position

The Assistant Manager is a full-time hourly employee whose primary function is to operate and supervise a theatre and its employees, and represent Regal consistently with its mission statement and policies. The position may also be held as a variable-hour or part-time regular employee. The role includes supervising, training, developing, and coaching employees; operating theatre projection and audio-visual systems; maintaining guest satisfaction and safety; overseeing financial receipts, costs, inventory, and supplies; and supporting theatre maintenance, marketing, promotions, and showtime scheduling. The Assistant Manager carries out supervisory responsibilities in accordance with Regal policies and applicable laws, with certain employee decisions subject to oversight or direction from senior management. Candidates must meet the stated education and experience qualifications, communicate effectively, perform calculations accurately, solve problems, use basic office and theatre equipment, and meet the physical demands of the role. Alcohol-related duties require legal eligibility and applicable training and certification.

Requirements

High school diploma or equivalent, unless currently a high school student.
At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof; alternatively, demonstrated leadership or management potential subject to VP approval.
If assigned duties involve selling or serving alcohol, be of legal age under applicable state or local law, complete legally required training, obtain required certification, and complete Regal Responsible Beverage Server training on Regal Online University.
Good public speaking skills and effective oral and written communication with employees, vendors, and corporate staff; ability to listen effectively, respond clearly, and explain information.
Ability to perform calculations quickly and accurately and identify and correct errors.
Ability to identify problems, gather and evaluate relevant information, consider alternatives, draw evidence-based conclusions, and recommend solutions.
Ability to take initiative, perform with minimal supervision, and work under pressure or opposition.
Experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
Ability to operate copiers and other office equipment, devise and access filing systems, maintain attention to detail, use tools and equipment dexterously, and perform mechanical tasks as needed.
Ability to interact effectively with customers, the public, and coworkers, and show sensitivity to others' feelings.
Ability to establish goals, budget time, and set priorities.
Ability to perform the essential duties satisfactorily, with reasonable accommodations where needed.
Physical ability to frequently stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear; occasionally climb or balance, stoop, kneel, crouch, or crawl; regularly lift up to 60 pounds; and meet the stated vision requirements.

Responsibilities

Maintain regular and consistent attendance.
Uphold and administer all theatre policies.
Train, develop, coach, and supervise non-management employees; perform all staff positions as required.
Operate projection and audio-visual equipment, including hardware and software, film handling, maintenance, programming, TMS operation, and related projection systems.
Keep required alcohol certifications and training current where applicable.
Monitor employee and patron safety, loss prevention, emergencies, and the handling, reporting, and investigation of accidents.
Ensure guest satisfaction.
Count, deposit, and reconcile daily receipts, including cash, credit cards, coupons, gift cards, checks, discount tickets, and other applicable payment or accountability methods.
Know and comply with the dress code; complete or be in the process of completing the management certification program; review and understand the ROM.
Interview, hire, schedule, coach, counsel, and suspend cast members, with applicable management oversight; terminate employees after conferring with the Human Resources Manager.
Administer applicable paperwork and uphold company Human Resources policies.
Control direct operating expenses; purchase and order concession and café stock and other supplies; conduct related inventory and auditing processes.
Supervise theatre maintenance, including the building and grounds where applicable; perform minor repairs and obtain qualified personnel for major maintenance concerns.
Market and promote feature film engagements, schedule movie showtimes, and deliver showtimes promptly to the appropriate channels.
Read and understand required training materials, including materials on sexual harassment and discrimination.
Perform additional duties as assigned by the GM or another senior manager.
Train and coach employees; plan, assign, and direct work; appraise performance; reward employees; address complaints; resolve problems; and, as directed, discipline employees and participate in interviewing and hiring.