Assistant Manager - Washington, NC

Tidal Wave Auto Spa • Washington, NC

5d • Onsite

About The Position

The Assistant Manager shares and assists with responsibility for the site’s facility and operations. The role uses drive, determination, and a self-disciplined approach to meet and exceed volume, revenue, and profitability goals. Assistant Managers lead by example and work alongside the team on the front line. The position offers professional development and a career path toward higher-level management roles.

The role combines administrative and hands-on operational duties in an outdoor, fast-paced environment. It assists in leading a team of 10–15 employees, delivering friendly, high-quality guest service, training and developing employees, carrying out limited administrative work and equipment checks, and maintaining the facility, landscaping, and equipment rooms. The position may involve work outside normal business hours, including evenings and weekends, and occasional driving for company business.

The stated starting pay is $18.00 per hour, with the opportunity to earn weekly commission. The schedule is described as flexible, with 35–45 hours per week. Benefits include PTO under company policy; eligibility for health, dental, and vision coverage after a 30-day waiting period; eligibility for a 401(k) subject to plan terms; eligibility for life insurance and other listed coverage after a 90-day waiting period; and company-paid holidays. Benefits enrollment must be completed within the first 30 days of employment for coverage to take effect.

Requirements

• At least 2 years of leadership experience.
• Quick problem-solving and decision-making skills.
• Ability to remain on one's feet for long periods and to stand, walk, and move continuously for up to 8–10 hours per shift.
• Ability to work in varying outdoor weather conditions, including heat, cold, humidity, and rain.
• Ability to bend, kneel, reach, stoop, climb, and crouch frequently.
• Ability to regularly lift, carry, push, or pull up to 50 pounds, and occasionally more with assistance.
• Manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
• Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
• Ability to communicate clearly and respond quickly to safety or operational concerns in a noisy environment.
• Ability to perform duties safely and effectively in a fast-paced, team-oriented setting.
• Drug screen and background check required per state guidelines.
• Valid driver's license and compliance with company driving standards if driving for company business is required.

Nice To Haves

• Mechanical inclination and experience preferred.
• Restaurant management experience is ideal; the posting notes that related skill sets are transferable.

Responsibilities

• Assist in leading a team of 10–15 employees and foster a culture of teamwork and fun.
• Provide guests with an exceptional experience through quality, friendly service.
• Assist with limited administrative work and quick equipment checks.
• Assist with training and developing employees in every position.
• Maintain a clean and organized facility, landscaping, and equipment rooms.
• Work alongside the team in frontline operations and help achieve volume, revenue, and profitability goals.
• Occasionally drive for company business using a company, rental, or personal vehicle, as required.

Benefits

• Competitive hourly pay with opportunity to earn weekly commission.
• Flexible scheduling with 35–45 hours per week, described as designed to support work-life balance.
• Professional growth and development opportunities.
• PTO based on company policy.
• Eligibility for health, dental, and vision coverage, subject to a 30-day waiting period.
• Eligibility for a 401(k), subject to plan terms.
• Eligibility for life insurance, short- and long-term disability, hospital indemnity, critical illness, and accident coverage, subject to a 90-day waiting period.
• Company-paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed