Assistant Manager(04010) - 23 Main St

Domino's Franchise•Manchester, CT

22h

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew by following all company policies and procedures and expecting the same of team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance and punctuality, and profitability. The position requires judgment, math skills, multitasking, and the ability to direct activities and make decisions. The role also includes general store team-member work, such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The job description also includes delivery-specific duties and requirements, including delivering products by car, distributing flyers and door hangers, and maintaining a valid driver’s license and access to an insured vehicle. Work involves standing for most tasks, walking short distances, completing paperwork while seated, and handling deliveries and supplies. Physical tasks may include lifting cases weighing up to 50 pounds, carrying ingredients and dough trays, moving trays on dollies, climbing stairs or ladders, bending, crouching, reaching, and repetitive use of the hands and arms. Conditions may include variable indoor and outdoor temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Delivery work may involve adverse weather, driving, and navigating buildings and stairs.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to understand and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to enter orders using a computer keyboard or touch screen.
Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
Ability to perform the physical demands described, including lifting deliveries weighing up to 50 pounds, carrying supplies, standing, walking, climbing, bending, crouching, and reaching.

Responsibilities

Manage all activities during the assigned shift.
Control costs, inventory, and cash, and maintain customer relations.
Set an example by following company policies and procedures and ensuring the crew does the same.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain store image, standards, and cleanliness.
Provide great customer service and support store marketing and profitability.
Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
Deliver products by car to customers and distribute flyers and door hangers.
Navigate delivery areas and customer locations, including multi-story buildings and stairs.