Assistant Manager

Jacksons•Nampa, ID

2d•Onsite

About The Position

The Assistant Manager supports store operations and works closely with the Store Manager to keep the store running smoothly. The role involves providing customer service, helping lead and supervise employees, enforcing company policies and procedures, and managing foodservice and beverage programs. The Assistant Manager may respond to emergencies when the Store Manager is unavailable and must be available to work any shift in a 24/7 operation, including nights, weekends, and holidays.

Requirements

Previous leadership experience, with a proven record of supervising team members in a food service or retail environment.
At least 3 months of customer service experience.
Strong commitment to providing exceptional customer service.
Excellent communication skills and a friendly, can-do attitude.
Must be of legal age to sell alcohol and tobacco.
Ability to foster teamwork and collaboration.
Ability to think quickly and react to change.
Open availability for a 24/7 operation, including nights, weekends, and holidays.
Ability to frequently stand, walk, bend, twist, reach, climb or balance, stoop, kneel or crouch, and talk and listen.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 65 pounds.
Ability to work safely in heat, cold, allergens, noise, and fumes or odors from gasoline and cleaning chemicals.

Nice To Haves

Valid driver's license and reliable transportation.

Responsibilities

Provide courteous customer service, including greeting and thanking customers.
Assist in training, mentoring, supervising, and leading employees.
Interpret and enforce company policies and procedures with the team.
Suggest purchases to customers and promote store specials.
Ensure proper sanitation and food handling, preparation, storage, and disposal procedures.
Maintain store, exterior, islands, pumps, and applicable carwash cleanliness; maintain supplies and minimize product outages.
Restock shelves, displays, and coolers, and transfer products as needed.
Clean and stock the fast-food area and its equipment.
Follow safety guidelines and promptly report accidents or incidents to the manager.
Investigate customer and employee incidents or accidents and gather pertinent information.
Work weekends and other shifts, and remain available to work any shift.
Manage foodservice and beverage programs to maximize sales and minimize loss.
Enter sales in the register at the time of sale and make safe drops according to company policy.
Prepare daily deposits on weekends and when covering for the manager.
Prepare weekly supplier orders as needed.
Respond to emergencies when the Store Manager is unavailable.
Operate the cash register and other store equipment as needed.
Prepare cashier checkouts and report them accurately according to policy.
Perform other duties as assigned.