Assistant Manager Hardee's (1882)

Hardee's•Abingdon, VA

About The Position

As an Assistant Manager, you will achieve sales growth and maintain company standards of excellence for your assigned shift by managing the flow of food service activity, assigning tasks, overseeing cash control, and focusing on providing the highest quality food with the best hospitality possible. Under the direction of the General Manager, you will play a key role in training Team Members, support the General Manager, assist in running overall operations, and develop and retain Team Members. The position includes supervising Team Members and Shift Leaders while maintaining quality, service, cleanliness, and profitability standards.

Requirements

Excellent communication, interpersonal, and leadership skills.
Ability to maintain the respect of the team.
Customer-driven focus.
Ability to make decisions effectively under pressure and delegate tasks appropriately.
Strong conflict-resolution skills.
Excellent organizational and prioritization skills.
Ability to work with others as a team.
Ability to meet performance standards.
Ability to take initiative and solve problems.
Ability to stand for long periods of time.
Ability to work around high temperatures and others in close quarters.
Ability to lift 50–75 pounds comfortably.
Ability to work with various cleaning products.

Responsibilities

Supervise Team Members and Shift Leaders and maintain standards for quality, service, cleanliness, and profitability.
Coordinate staff training with team trainers.
Maintain a cooperative, harmonious working relationship with management and fellow Team Members.
Handle HR issues as they arise, including disciplinary write-ups.
Conduct team meetings as needed to discuss operations, procedures, and promotions.
Conduct weekly inventories.
Control payroll to meet company labor-cost standards.
Control inventory to meet company GAP standards.
Support the management team and General Manager in operational decisions.
Maintain reports and records according to company standards and comply with state and federal regulations.
Maintain the building and equipment using proper operating, cleaning, and preventative maintenance procedures.
Assume responsibility for cash for all shifts, including bank deposits, and ensure cash procedures are followed.
Ensure sanitation, safety, and security policies and procedures are observed and enforced.
Maintain personal appearance according to company standards and display professionalism.
Follow HR, sanitation, safety, and security policies and procedures to provide a safe and compliant environment.
Perform other tasks as directed by management.