Assistant Manager-ANN

KnitWell Group • Gretna, NE

8d • Onsite

About The Position

As Assistant Manager, you support the customer experience and shape a strong store culture for associates. This store leadership role is an opportunity to nurture relationships with customers and associates. You cultivate an environment focused on exceptional customer experiences, lead on the sales floor, and model the brand’s behaviors. You also coach associates, foster an inclusive store environment, and use technology to support a seamless omnichannel shopping experience. The role supports the Store Manager with recruiting, hiring, and developing talent, and uses tools and reporting to promote operational excellence and financial discipline.

Requirements

• Hospitality mindset when connecting with customers and associates.
• Technology proficiency and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Nice To Haves

• 1+ year of retail management experience (preferred).

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to use the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment where associates feel welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan.
• Paid time off and holidays.
• Opportunities for monthly bonuses.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed