Assistant Manager-ANN

Knitwell Group • Lynnfield, MA

10d • $19 - $24 • Onsite

About The Position

The Assistant Manager supports the customer experience and helps shape a strong store culture for associates. As a store leader, this role nurtures relationships with customers and associates, leads by example on the sales floor, and supports the Store Manager in developing talent and achieving operational and financial goals.

Requirements

• Bring a hospitality mindset when connecting with customers and associates.
• Be proficient with technology and able to operate a point-of-sale system.
• Have strong business acumen and the ability to implement action plans to drive results.
• Take initiative in making thoughtful decisions.

Nice To Haves

• 1+ year of retail management experience (preferred).

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Lead on the sales floor and model brand behaviors to engage and assist customers.
• Inspire, educate, and coach associates to use brand behaviors and create genuine customer connections.
• Create an inclusive store environment where associates feel welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan.
• Paid time off and holidays.
• Opportunities for monthly bonuses.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed