Assistant Manager-ANN

Knitwell Group • Winston-Salem, NC

5d • Onsite

About The Position

The Assistant Manager supports the customer experience and helps shape a strong store culture for associates. As a store leader, this role nurtures relationships with customers and associates, models the brand’s behaviors, and supports the Store Manager in talent and operational activities. The position requires open availability.

Requirements

• At least 2 years of retail management experience.
• A hospitality mindset when connecting with customers and associates.
• Technology proficiency and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Initiative in making thoughtful decisions.
• Open availability.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Lead on the sales floor and model the brand’s behaviors to engage and assist customers.
• Inspire, educate, and coach associates to use the brand’s behaviors to create genuine customer connections.
• Create an inclusive store environment where associates feel welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off and holidays
• Opportunities for monthly bonuses
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company’s brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed