Assistant Manager (07765) - 424 E. Tulare Ave.

Domino's Franchise•Tulare, CA

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The role requires setting a positive example, following all company policies and procedures, and expecting the same from the crew. Assistant managers also perform general store-team duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. On-the-job orientation and training are provided. The work involves customer and coworker communication, order processing, computer or touch-screen entry, and potentially delivery-related tasks. Conditions may include exposure to changing weather, hot and cold temperatures, food odors, cornmeal dust, cramped spaces, hot equipment, sharp edges, and moving mechanical parts. The position includes frequent standing and hand use, lifting and carrying supplies, bending, reaching, and occasional climbing or crouching. Delivery tasks may involve driving and carrying orders to customers.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to follow policies and procedures and direct crew activities.
  • Ability to add, subtract, multiply, and divide accurately and quickly; use a calculator if needed; and make correct monetary change.
  • Verbal, written, and telephone communication skills to take and process orders and communicate with customers and coworkers.
  • Ability to understand and give correct written instructions.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards, for delivery duties.
  • Access to an insured vehicle that can be used for delivery, for delivery duties.
  • Ability to meet the physical demands of the role, including standing, walking, lifting and carrying items up to 50 pounds, reaching, bending, and navigating stairs or other delivery sites.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost, inventory, and cash controls.
  • Handle customer relations and provide great customer service.
  • Set an example for the crew and ensure company policies and procedures are followed.
  • Manage staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image, standards, and cleanliness.
  • Support marketing and store profitability.
  • Operate store equipment; stock ingredients; prepare products; process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as required.
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