Assistant Manager(08660) - 550 E. Colfax Ave.

Domino's Franchise•Bennett, CO

About The Position

The Assistant Manager is responsible for results across assigned Domino’s Pizza stores, ensuring food, labor, service, budget, staffing, training, and operational goals are met. The role oversees compliance with Domino’s standards, product and service procedures, safety and security requirements, and maintenance of store equipment. Responsibilities also include reviewing profit and loss with a direct supervisor, implementing new products and initiatives, conducting store checks, completing evaluations and raises as needed, and ensuring store reports and paperwork are accurate and submitted on time. The stated schedule is a minimum 50-hour work week, with one day off and one on-call day. The position also supports customer service and day-to-day store operations. Expectations include courteous and knowledgeable assistance to phone and carryout customers, following customer recovery steps, accurate order confirmation, proper food preparation and hygiene, delivery procedures, and preparation and delivery of school lunches to required standards.

Requirements

Minimum 50-hour work week, with one day off and one on-call day.
Know all product and operational standards.
Complete Safe Delivery CBT if working as a driver, as required by the job description.
Follow Domino’s Pizza procedures and standards for food preparation, customer service, delivery, safety, security, and store operations.

Responsibilities

Be responsible for results in assigned stores.
Ensure food, labor, and service goals are within target.
Review P&L with the direct supervisor each month.
Ensure stores meet or exceed minimum TIPS and Domino’s Pizza standards.
Ensure stores are staffed and team members are trained.
Maintain repair and maintenance across stores.
Ensure new products and ideas are implemented seamlessly.
Ensure stores operate at a minimum four-star level.
Perform self OERs during the first week of each period and make appropriate corrections.
Complete evaluations and raises as needed, and complete paperwork and notify the D.O.
Follow through on assignments and ensure reports and paperwork are submitted on time.
Ensure store-level reports and paperwork are complete and accurate.
Know product and operational standards.
Ensure safety and security procedures are followed and equipment is working.
Maintain store budgets.
Prepare and deliver all school lunches according to required standards.
Provide accurate, detailed accountability and ensure a paper trail exists.
Ensure equipment is available and used correctly.
Perform inventory checks at each store every month.
Use and maintain systems checklists and visit books.
Provide polite, courteous, helpful, and knowledgeable service to phone and carryout customers.
Demonstrate the stated customer WOW steps: apologize, give customers what they want, and give them something extra.
Follow required food-preparation procedures, including counting pepperoni and ham on every order and washing hands before making products.
Follow order accuracy procedures, including repeating each order and confirming the customer’s name and address.
Follow driver procedures, including carrying $1 in coin change, saying “Let me get your change” on every order, maintaining clean and presentable vehicles, avoiding early routing or check-in from deliveries, and completing Safe Delivery CBT.
Follow workplace image, cash-carrying, and prohibited-weapon rules.