Assistant Manager(06221) - 8031 E. Colfax Ave

Domino's Franchise•Denver, CO

10h

About The Position

The Assistant Manager is responsible for store results and for ensuring assigned Domino’s Pizza stores meet operational, food, labor, service, safety, security, and brand standards. The role oversees staffing and team-member training, store maintenance, inventory, budgets, equipment, reporting, and implementation of new products and ideas. It also requires regular store reviews and follow-up on evaluations, raises, assignments, and paperwork. The position includes customer-service and food-preparation expectations, including courteous assistance to phone and carryout customers, following product procedures, handwashing, order accuracy, and adherence to Domino’s standards. Drivers and pizza makers must follow the specific safety, delivery, cash-handling, and product-preparation procedures listed in the posting. The posting specifies a minimum 50-hour work week, one day off, and one on-call day. Responsibilities include preparing and delivering school lunches to required standards.

Requirements

Minimum 50-hour work week.
One day off and one on-call day.
Follow Domino’s Pizza product, operational, customer-service, safety, security, and delivery standards.
Drivers must complete the Safe Delivery CBT.
Ability to ensure accurate and timely completion of store reports and paperwork.

Responsibilities

Answer phones and assist carryout customers politely, helpfully, and with knowledge of the menu.
Maintain a professional image and demonstrate the customer WOW steps: apologize, give customers what they want, and give them something extra.
Ensure pizza makers count pepperoni and ham on every order, regardless of the topping amount ordered.
Ensure pizzas are not cleared before they are ready to be placed in the oven.
Ensure drivers carry $1 in coin change on every delivery and say, “Let me get your change” on every order.
Ensure no one carries more than $20 while on the clock, including personal money, and that no one carries a pocketknife or weapon while working.
Ensure driver vehicles are neat, clean, and present a positive image while working.
Ensure drivers are not routed early or checked in early from deliveries.
Ensure pizza makers wash their hands before making products and follow only proper product procedures.
Ensure every driver has completed the Safe Delivery CBT.
Ensure each order is repeated for accuracy and that the customer’s name and address are confirmed.
Be responsible for all results in assigned stores.
Ensure food, labor, and service goals are within goal; review P&L with the direct supervisor each month.
Ensure stores meet or exceed minimum TIPS and Domino’s Pizza standards and operate at a minimum four-star level.
Ensure stores are staffed and all team members are trained.
Maintain repair and maintenance in all stores and ensure equipment is available, used correctly, and in working order.
Ensure new products and ideas are implemented seamlessly.
Perform self OERs during the first week of each period and make appropriate corrections.
Complete evaluations and raises as needed, and complete paperwork and notify the D.O.
Follow through on assignments and ensure reports and paperwork are submitted on time and are complete and accurate at store level.
Know product and operational standards and ensure safety and security procedures are followed.
Maintain store budgets.
Prepare and deliver all school lunches within the standards required by the school.
Provide accurate, detailed accountability and ensure a paper trail exists.
Perform inventory checks at each store each month.
Ensure systems checklists and visit books are in place and used.