The Assistant Manager is responsible for everything that happens during their shift and helps lead the team in meeting company goals and standards. The role focuses on cost controls—including inventory, labor, and cash—while delivering excellent customer service and a quality product. The Assistant Manager sets an example by following company policies and procedures and holding team members accountable for doing the same. The position operates in a fast-paced environment where quality and integrity are expected. The role includes learning and contributing to store profitability, staffing and training a team, applying hiring and marketing practices, tracking food cost variance, meeting labor requirements, scheduling, and conducting team meetings. Paid training is provided through videos, coaching guides, quizzes, and on-the-job training. The position offers potential advancement to General Manager, District Manager, franchisee, or Manager of Corporate Operations. Work conditions may include varying or adverse weather, store temperatures from approximately 33 to 90 degrees or higher, sudden temperature changes, food and other odors, cornmeal dust, confined spaces, hot surfaces and products, sharp edges, and moving mechanical parts. The role involves substantial standing and walking, along with occasional sitting, lifting, carrying, pushing or pulling, climbing, bending, crouching, squatting, and reaching. Deliveries of supplies may require lifting cases weighing up to 50 pounds and placing them on shelves up to 72 inches high.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed