Assistant Manager(02975) 738 E Schaumburg Rd

Domino's Franchise•Schaumburg, IL
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift and helps lead the team in meeting company goals and standards. The role focuses on cost controls—including inventory, labor, and cash—while delivering excellent customer service and a quality product. The Assistant Manager sets an example by following company policies and procedures and holding team members accountable for doing the same. The position operates in a fast-paced environment where quality and integrity are expected. The role includes learning and contributing to store profitability, staffing and training a team, applying hiring and marketing practices, tracking food cost variance, meeting labor requirements, scheduling, and conducting team meetings. Paid training is provided through videos, coaching guides, quizzes, and on-the-job training. The position offers potential advancement to General Manager, District Manager, franchisee, or Manager of Corporate Operations. Work conditions may include varying or adverse weather, store temperatures from approximately 33 to 90 degrees or higher, sudden temperature changes, food and other odors, cornmeal dust, confined spaces, hot surfaces and products, sharp edges, and moving mechanical parts. The role involves substantial standing and walking, along with occasional sitting, lifting, carrying, pushing or pulling, climbing, bending, crouching, squatting, and reaching. Deliveries of supplies may require lifting cases weighing up to 50 pounds and placing them on shelves up to 72 inches high.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver's license.
  • Must have three or fewer moving violations in the last three years.
  • Must not have had any drug- or alcohol-related motor vehicle violations in the last five years.
  • Must have reliable transportation.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone communication skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touch screen and operate store equipment.
  • Ability to work in a fast-paced environment, under stress, and to strict quality-control standards.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to speak, hear, and understand verbal communication in person and by telephone; near- and mid-range vision and depth perception are necessary.
  • Ability to stand and walk frequently and perform the physical tasks described, including lifting and carrying supplies weighing up to 50 pounds.
  • Ability to work in conditions that may include temperature extremes, odors, dust, confined spaces, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

  • Take responsibility for everything that happens during the shift.
  • Work toward company goals, including controlling inventory, labor, and cash costs.
  • Provide excellent customer service and a quality product.
  • Follow company policies and procedures and hold team members accountable for doing so.
  • Meet cost-control and service goals and adhere to safety and security protocols.
  • Maintain store organization and cleanliness to acceptable standards.
  • Staff, train, and lead a team that contributes to company goals.
  • Track and report food cost variance.
  • Meet and schedule labor requirements.
  • Attend to and hold team meetings.
  • Use learned hiring and marketing practices.
  • Communicate written and verbal instructions and use e-mail, phone applications, web-based software, PDF viewers, and Microsoft Suite.

Benefits

  • Paid training, including videos, coaching guides, quizzes, and on-the-job training.
  • Opportunities for advancement to General Manager, District Manager, franchisee, or Manager of Corporate Operations.
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