Assistant Manager(01116) - 3246 E Michigan Ave
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including store operations, team performance, cost and inventory controls, cash handling, and customer relations. The role requires leading by example, following company policies and procedures, and ensuring the crew follows them as well. The position supports staffing, scheduling, paperwork, food management, marketing, store cleanliness, customer service, attendance, and profitability. It offers opportunities for career progression, including advancement to General Manager and franchise ownership. The Assistant Manager operates store equipment, stocks ingredients, prepares products, handles telephone orders, takes inventory, completes paperwork, and cleans the equipment and facility daily. The work involves frequent standing, continuous hand use and reaching, occasional lifting and carrying of supplies, and exposure to varying temperatures and other in-store conditions.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise, rapid movements with speed and accuracy.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, walking short distances, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
- Reliable attendance and punctuality, and transportation to and from work.
Responsibilities
- Oversee all activity and operations during the assigned shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure compliance with all policies and procedures.
- Support staffing, scheduling, paperwork, food management, marketing, store cleanliness, customer service, attendance, and profitability.
- Operate store equipment and stock ingredients from delivery areas to storage and work areas.
- Prepare products and receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility daily.
- Communicate with customers and coworkers to process orders by phone and in person.
- Transport and unload ingredient and supply deliveries, and stock shelves.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
