Level 1 Assistant Manager

Domino's Franchise•Baldwinsville, NY
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift and sets an example by following company policies and procedures and expecting the same from the crew. The role supports store operations, including staffing, paperwork, cost and cash controls, inventory and food management, customer relations, scheduling, cleanliness, marketing, and profitability. The position requires strong judgment, math, multitasking, communication, and customer-service skills. On-the-job orientation and training are provided. Team members may be given opportunities to advance to general manager, franchisee, or Manager Corporate Operations.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
  • Eye-hand coordination and the ability to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record that meets company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.
  • Ability to work in exposure conditions including varying temperatures and weather, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone; use near, mid-range, far, and night vision; perceive depth; and differentiate between hot and cold surfaces.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage staffing and complete paperwork.
  • Control costs, cash, and inventory.
  • Manage food and work to a schedule.
  • Maintain the store’s image and adherence to standards.
  • Provide great customer service and manage customer relations.
  • Meet attendance and punctuality expectations and ensure transportation to and from work.
  • Maintain store cleanliness.
  • Support marketing and store profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
  • Follow all company policies and procedures and set an example for the crew.
  • Deliver products by car to customers and deliver flyers and door hangers when required.
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