Level 1 Assistant Manager(03449) - 608 Broadway

Domino's Franchise • Massapequa, NY

17h

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, cash, and customer relations. They set an example for the crew, follow all policies and procedures, and expect the same from team members. The role includes staffing, paperwork, cost and cash controls, food management, scheduling, maintaining a professional image and standards, customer service, attendance and punctuality, store cleanliness, marketing, and profitability.

The Assistant Manager operates equipment; stocks ingredients from delivery areas into storage, work areas, and walk-in coolers; prepares products; receives and processes telephone orders; takes inventory and completes related paperwork; and cleans equipment and the facility approximately daily. The role requires understanding and giving written instructions, communicating with customers and co-workers, processing orders in person and by telephone, handling monetary change, entering orders by keyboard or touchscreen, and navigating delivery areas when required.

Work takes place in a store with varying temperatures, including a walk-in cooler and hot work areas, and may involve food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, and cramped quarters. Some tasks involve outside work or delivery in varying weather. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies and products, and pushing trays on dollies. Delivery duties may involve carrying products while walking and climbing.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touchscreen.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform work involving standing, walking, sitting, lifting, carrying, and pushing.
• Ability to lift and stack delivery cases weighing up to 50 pounds, with dimensions up to 3 feet by 1.5 feet, from floor level to shelves up to 72 inches high.
• Ability to carry large cans weighing 3 pounds, 7 ounces; occasionally carry pizza sauce weighing 30 pounds; and carry dough trays weighing approximately 12 pounds each, three at a time, over short distances.
• Ability to differentiate between hot and cold surfaces and perform tasks requiring near, mid-range, far, depth, and night vision as applicable.
• Ability to talk and hear on the telephone.
• Transportation to and from work.

Responsibilities

• Oversee everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
• Set an example for crew members and follow all policies and procedures while expecting the same of the crew.
• Handle staffing and paperwork.
• Manage food, work to a schedule, maintain standards and a professional image, and support store cleanliness, marketing, and profitability.
• Provide great customer service and maintain attendance and punctuality.
• Operate all equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare product.
• Receive and process telephone orders and communicate with customers and co-workers to process orders in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload and move bulk product deliveries using a hand truck; lift and stack cases on shelves.
• Navigate delivery areas and carry pizzas and beverages during delivery duties, as applicable.
• Push trays placed on dollies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed