Assistant Manager(02602) 5374 Broadway

Domino's Franchise•Merrillville, IN

1d•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift and works toward company goals, including controlling inventory, labor, and cash costs while providing excellent customer service. The role sets an example by following company policies and procedures and holding team members accountable. Assistant Managers help create a fun, energetic team and maintain store organization, cleanliness, safety, and service standards. The role may include learning to contribute to store profitability, staff and train a team, apply hiring and marketing practices, track food cost variance, meet labor requirements, schedule employees, hold team meetings, and manage different temperaments. Training is paid and includes videos, coaching guides, quizzes, and on-the-job instruction. Advancement opportunities may include General Manager, District Manager, franchisee, or Manager of Corporate Operations. The position involves operating store equipment, entering and processing orders, preparing products, stocking ingredients, and cleaning the equipment and facility. Work may involve standing and walking for extended periods; lifting and carrying supplies; reaching, bending, and occasional climbing; and exposure to hot surfaces, cold storage, changing temperatures, food odors, cornmeal dust, sharp edges, and moving mechanical parts. Some job-description duties and physical requirements are stated for all positions or specifically for delivery drivers and may not apply to this Assistant Manager role.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have three or fewer moving violations in the last three years.
Must not have had drug- or alcohol-related motor vehicle violations in the last five years.
Must have reliable transportation.
Ability to meet cost-control and service goals and follow company policies and procedures.
Ability to adhere to safety and security protocols and maintain store organization and cleanliness.
Ability to use email, phone applications, web-based software, a PDF viewer, and Microsoft Suite.
Ability to work under stress in a fast-paced environment where quality and integrity are demanded.
Self-motivated, focused, determined, and goal-oriented approach.
Ability to understand and communicate written and verbal instructions.
Ability to perform basic arithmetic accurately and quickly, make correct monetary change, and communicate verbally, in writing, and by telephone.
Ability to enter orders using a computer keyboard or touch screen and operate store equipment.
Ability to speak, hear, and understand verbal communication; use near and mid-range vision; and differentiate hot and cold surfaces.
Ability to direct activities, perform repetitive tasks, work alone and with others, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform physical tasks that may include standing, walking, lifting and carrying supplies weighing up to 50 pounds, pushing and pulling, occasional climbing, bending, crouching, squatting, and continuous reaching and hand use.

Responsibilities

Take responsibility for everything that happens during the assigned shift.
Work toward cost-control and service goals, including inventory, labor, and cash control.
Provide excellent customer service and a quality product.
Follow company policies, procedures, safety and security protocols, and hold team members accountable for doing so.
Maintain store organization and cleanliness to acceptable standards.
Contribute to company profitability and understand the processes that affect it.
Staff, train, and lead a team toward company goals.
Keep current with hiring and marketing best practices and apply learned tactics.
Track and report food cost variance.
Meet and schedule labor requirements.
Attend to and hold team meetings.
Understand different temperaments and how to manage them.
Operate store equipment; enter and process orders; prepare products; stock ingredients; and clean equipment and the facility.