Assistant Manager(04609) - 141 N Prospect St

Domino's Franchise•Hagerstown, MD

About The Position

The Assistant Manager oversees store operations during their shift and helps ensure that the team meets company policies, quality standards, and service expectations. The role includes responsibility for cost, inventory, and cash controls; product quality; store and team image; customer relations; and service times. Assistant Managers lead by example, train team members, maintain appropriate staffing, and complete required reports. The role also includes duties assigned to Customer Service Representatives and Delivery Experts, along with additional tasks requested by the General Manager or above-store leadership.

Requirements

Ability to use judgment, math, and multitasking skills.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Ability to enter orders using a computer keyboard and touch screen.
Strong hand-eye coordination.
Ability to receive instructions and complete tasks within a specified period of time.
Ability to work alone and with others.
Positive and helpful attitude.
Willingness to conform to Domino’s Pizza image and uniform standards.
Desire to meet high quality-control standards in fast-paced circumstances.
Ability to read a map, locate addresses, and navigate adverse terrain, including multi-story buildings.
Ability to drive in adverse weather conditions, including rain, sleet, snow, high winds, and hail.
Ability to remain standing for extended periods.
Ability to walk briskly or run when safe between the store and delivery vehicle and between the vehicle and customer location.
Ability to occasionally lift up to 30 pounds and rarely lift up to 50 pounds.
Ability to infrequently climb ladders and, during deliveries, navigate five or more flights of stairs.
Ability to crouch, bend, and reach frequently.

Responsibilities

Oversee everything that happens during the assigned shift, including cost controls, inventory control, cash control, product quality, store and team image, customer relations, and service times.
Follow all company policies and procedures and expect the same from the team.
Lead by example and maintain Domino’s image and uniform standards.
Perform duties assigned to Customer Service Representatives and Delivery Experts.
Train team members.
Maintain appropriate staffing levels during the shift.
Manage inventory and control cash.
Complete all required and requested reports.
Perform additional tasks requested by the General Manager and above-store leadership.
Use maps and navigation skills to locate addresses within the designated delivery area when delivering.
Navigate adverse terrain and drive in adverse weather conditions when delivering.
Enter orders using a computer keyboard and touch screen.
Perform cleaning, stocking, product preparation, and maintenance tasks as needed.