Assistant Store Manager (Full-time) - Laurens, SC

Hibbett•Laurens, SC

14d

About The Position

The Assistant Manager assists and consults with the Store Manager on store operations and administrative duties, including choosing methods and approaches to achieve store goals. The role requires knowledge of each product area or department and adherence to the policies, procedures, and standards in the visual manual. The Assistant Manager promotes merchandise and delivers outstanding customer service, assumes supervisory control when the Store Manager is absent, and is trained in the Store Manager’s responsibilities. The Assistant Manager supports asset control, selling, restocking, merchandising, ordering, scheduling, recruiting, training, and employee evaluation. The role monitors inventory, sales, and expenses; guides employees and customers; directs staff to meet departmental standards; and keeps the Store Manager informed about inventory movement and customer trends. It also includes general administrative duties, safeguarding company assets and financial information, and carrying out supervisory responsibilities in accordance with company policies and applicable laws.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service and provide assistance to customers, including during peak periods.
Promote and sell company services and merchandise.
Uphold company policies, procedures, and standards.
Protect company assets and financial information by ensuring effective internal controls and reporting potential fraud risks.
Perform general administrative duties and learn the Store Manager’s responsibilities.
When supervising in the Store Manager’s absence, interview and train employees, plan and direct work, assign duties, and resolve problems.