Assistant Manager - Shreveport

Total Wine & More•Shreveport, LA

2d•$20 - $29

About The Position

As an Assistant Store Manager, you will grow the company brand by delivering best-in-class service and bringing to life a distinctive world of adult beverages and more for customers. You will support store operations and help build a sales and service culture to expand the customer base and maximize profitability. The position is referred to internally as Assistant Manager and reports to the Store Manager. The role includes driving sales against key performance metrics, helping recruit and develop the store team, supporting daily operations, providing outstanding customer service, maintaining vendor relationships, and ensuring the store complies with laws and regulations related to alcohol sales. The role requires a flexible schedule, including evenings and weekends, and entails physical activity such as standing for extended periods, handling cases and pallets, climbing ladders, and lifting up to 50 pounds overhead.

Requirements

Must be 21 years of age or older.
1–3 years of work experience.
2+ years of proven experience in a managerial or supervisory role in a retail setting.
Experience leading, motivating, and developing a sales-focused team.
Familiarity with point-of-sale systems and inventory management software.
Ability to work a flexible schedule as business requires, including evenings and weekends.
Able to walk, bend down repeatedly, and be on feet for 8–10 hours a day.
Ability to safely lift, load, and handle cases and pallets.
Ability to climb ladders and lift 50 lbs. overhead repeatedly.
Ability to perform the physical requirements with or without accommodations.

Nice To Haves

Bachelor’s degree in business administration or a related field, or equivalent experience.

Responsibilities

Drive sales and deliver against key performance metrics (KPMs).
Assist in recruiting, training, and leading the store team, including ongoing development to enhance product knowledge and sales skills.
Support day-to-day operations, including payroll, inventory, merchandising, and shrink.
Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
Help maintain vendor relationships to support store and inventory objectives.
Ensure adherence to applicable laws and regulations related to the sale of alcohol and maintain a safe, compliant store environment.
Perform other duties as assigned.