Assistant Manager

Hibbett•Pensacola, FL

1d•Onsite

About The Position

The Assistant Manager supports and consults with the Store Manager on overall store operations, administration, and methods for achieving store goals. The role requires knowledge of all product areas and departments, and adherence to company policies, procedures, and visual standards. The Assistant Manager promotes merchandise and provides outstanding customer service, assumes supervisory control of the store when the Store Manager is absent, and is trained in Store Manager responsibilities.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with recruiting, training, and evaluating personnel.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers upon entry and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in operations, personnel, visual presentation, and customer service.
Protect company assets and financial information by ensuring internal controls are accurate and effective, and reporting potential fraud risks to management or appropriate officials.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Supervise employees in the Store Manager’s absence, including interviewing and training, planning and assigning work, directing employees, and resolving problems.