About The Position

The Assistant Manager is responsible for everything that happens during a shift at a Domino’s Pizza store, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, marketing, profitability, cleanliness, and adherence to company policies and standards. The role requires setting a strong example for the crew, working to a schedule, and delivering great customer service with dependable attendance and punctuality. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job. Store work can involve changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks may include standing, walking, lifting and carrying supplies, pushing trays, climbing stairs, bending, reaching, and using hands continuously. Delivery tasks may include driving within a designated area and carrying orders to customers.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and continuous hand use.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and food management.
  • Handle staffing and paperwork.
  • Work to a schedule and maintain attendance and punctuality.
  • Set an example by following company policies and procedures and expecting the same of the crew.
  • Maintain store cleanliness, a perfect image, and adherence to standards.
  • Provide great customer service and manage customer relations.
  • Support marketing and store profitability.
  • Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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