About The Position

We are seeking an enthusiastic and detail-oriented Assistant Manager to help ensure smooth store operations and deliver exceptional customer service. The role oversees daily store operations during assigned shifts, supports and develops team members, handles transactions and cash flow, and helps maintain compliance with company policies and food safety regulations. The Assistant Manager also processes customer orders, supports inventory and supply ordering, and collaborates with the management team to improve store performance.

Requirements

  • Proven leadership experience in a fast-paced retail or food service environment.
  • Strong interpersonal and communication skills to interact effectively with customers and team members.
  • Excellent problem-solving abilities and decision-making skills.
  • Proficiency in basic math and cash handling.
  • Ability to multitask and prioritize in a high-volume setting.
  • Physical stamina to stand for extended periods and lift up to 25 pounds.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • High school diploma or equivalent.
  • Proficiency in point-of-sale (POS) systems and basic computer skills.
  • Positive attitude with a customer-first mindset.
  • Strong attention to detail and commitment to maintaining high quality standards.
  • Time management skills and ability to meet deadlines consistently.

Nice To Haves

  • Further education in business management.

Responsibilities

  • Manage and oversee daily store operations during assigned shifts.
  • Lead and motivate team members to maintain high performance standards.
  • Handle financial transactions and manage cash flow accurately.
  • Provide outstanding customer service by addressing inquiries and resolving issues promptly.
  • Assist in training and developing new team members.
  • Ensure compliance with company policies, procedures, and food safety regulations.
  • Maintain a clean and organized work environment.
  • Process customer orders by phone and in person accurately and efficiently.
  • Collaborate with the management team to implement strategies for improving store performance.
  • Assist with inventory management and supply ordering as needed.
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