Assistant Manager - Aiya

Olympus Property•Gilbert, AZ
•$23 - $25•Onsite

About The Position

The Assistant Manager supports residents and manages business operations, maintains accurate financial records, and fosters a collaborative and supportive work environment. The role calls for an entrepreneurial, goal-oriented mindset, systematic thinking, attention to detail, and comfort working in an office and communicating with residents. The Assistant Manager also assists the Leasing team with apartment showings, resident services, retention efforts, and community events. The position is onsite at an apartment community and is generally scheduled Monday through Friday, 9 AM to 6 PM, although hours may vary slightly. Flexibility is needed for after-hours resident events and/or the first weekend of each month. Initial pay is $23.00–$25.00 per hour, based on location and experience. Eligible team members receive monthly renewal and quarterly bonuses.

Requirements

  • Onsite experience at an apartment community as an Assistant Manager or as a cross-trained Leasing Consultant.
  • Available full-time Monday through Friday from 9 AM to 6 PM; hours may vary slightly.
  • Flexibility for after-hours resident events and/or the first weekend of each month.

Nice To Haves

  • RealPage, Knock, or Onesite software experience is strongly preferred.

Responsibilities

  • Embody the Olympus Property core values of Customer Care, Teamwork, Trust, Family, and Fun.
  • Maintain the office and resident files with integrity and in a confidential and secure manner.
  • Safeguard monies received on the property and ensure they are properly deposited and entered into the operations system promptly.
  • Attend promptly to resident comments and complaints.
  • Take on leasing responsibilities, including leasing apartments when needed.
  • Inspect move-in-ready apartments before residents move in.
  • Require team members to be friendly, open, and available to residents and coworkers, while discouraging non-fraternization.
  • Fill in for the Business Manager (Property Manager) during absences and as needed.
  • Manage and monitor rental collection, including collecting rent on time and depositing receipts before the bank closes each day.
  • Assess apartment condition at move-out and ensure a final account statement is sent with the final disposition.
  • Immediately inform and refer liability claims, legal complaints, or other violations to the Property Manager, Regional Manager, and corporate office.
  • Stay current on nearby businesses and retail, hiring trends, new construction, and other submarket and market factors that could affect property occupancy or income.
  • Assist the Leasing team with apartment showings, resident service support, resident retention efforts, and community events.

Benefits

  • Medical, dental, and vision coverage
  • Educational assistance and tuition reimbursement
  • Pet insurance
  • 401(k) with employer matching
  • Short-term and long-term disability coverage
  • Critical illness and accidental injury coverage
  • Life and AD&D insurance
  • Paid-time-off program
  • Apartment rental allowance
  • Sabbatical
  • Career pathing
  • Team building and annual events
  • Opportunities for growth
  • Culture days
  • Monthly renewal and quarterly bonuses for eligible team members
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