Assistant Manager - Store

TravelCenters of America•Meridian, MS

14d

About The Position

The Store Assistant General Manager assists the General Manager with operations and marketing functions of the Travel Store/Convenience Store. The role includes staffing, training and development, general supervision of staff, and improving profitability. The Assistant Manager leads the team in meeting company performance standards and improving the Store department, creates an environment receptive to feedback, and recruits, hires, trains, and retains team members. The role also supports financial objectives through effective management of people, products, service, and facility processes; follows safety and operating standards and vendor guidelines; and may perform any hourly associate duties as needed.

Requirements

High school diploma or GED.
Ability to work flexible hours, including nights, weekends, and some holidays.
Good verbal and written communication skills.
Proficiency in Microsoft Office.
Operational understanding of POS software.

Nice To Haves

Supervisory experience in a convenience store, truck service, travel center, or related industry.
Ability to lead, motivate, train, and develop people.

Responsibilities

Lead and inspire the team to meet or exceed company performance standards and improve Store department performance.
Build a trusting atmosphere that encourages feedback from team members and guests.
Coach and performance-manage staff according to company policy.
Recruit, hire, train, and retain high-quality team members in accordance with company guidelines.
Create a culture in which team members feel respected and recognized for their achievements.
Help achieve financial objectives through effective management of people, products, service, and facility processes, with a focus on revenue and profit.
Adhere to safety standards and standards of operation.
Follow company guidelines on vendor relationships.
Assume duties of any hourly associate position as necessary.