Assistant Manager

Domino's Franchise•Lancaster, PA

About The Position

Domino’s Pizza is hiring an Assistant Manager to help lead store operations and team members during a shift. The role is responsible for everything that happens during the shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The Assistant Manager is expected to set an example, follow all policies and procedures, and expect the same from the crew while maintaining store standards and providing great customer service. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. On-the-job orientation and training are provided. The work may also include delivering products and requires a valid driver’s license and access to an insured vehicle that can be used for delivery. The work environment can involve changing or adverse weather, temperatures ranging from 36 degrees in the cooler to 90 degrees or higher in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, driving, and continuous hand use.

Requirements

Use judgment, math skills, and the ability to multitask.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the delivery area.
Ability to work under stress, perform repetitive tasks, work alone and with others, direct activities, and make judgments and decisions.
Reliable attendance and punctuality, and transportation to and from work.
Valid driver’s license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to perform the described physical activities, including lifting deliveries weighing up to 50 pounds and navigating stairs or other delivery sites.

Responsibilities

Manage everything that happens during the shift.
Control costs, inventory, and cash.
Maintain customer relations and provide great customer service.
Set an example for the crew and ensure policies and procedures are followed.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store’s image, cleanliness, and standards.
Support marketing and profitability.
Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers.