Assistant Manager

Freddy's Frozen Custard & Steakburgers • Charlotte, IA

7d

About The Position

The Assistant Manager is a critical member of the restaurant Leadership Team, working with the Restaurant Operating Partner to help manage restaurant operations and deliver made-to-order food with fun, food, and hospitality. The role includes coaching and developing team members and helping the team and restaurant succeed.

Assistant Managers oversee daily operations and contribute to objectives measured by key performance indicators, including sales, guest count, profitability, hospitality, safety and cleanliness, and food and labor costs. They help train and develop team members so shifts run smoothly, with emphasis on speed of service, hospitality, safety, and cleanliness. They also support recruiting and retention through effective leadership, coaching, and recognition.

Assistant Managers help create an inviting guest experience and a positive workplace culture where team members enjoy their work. The position requires prior restaurant and/or hospitality experience, strong communication and hospitality skills, and availability for a variety of hours, including days, nights, and weekends.

Requirements

• Must be 18 years or older.
• Prior restaurant and/or hospitality experience.
• Hospitality focus and strong communication skills.
• Ability to help build a team and mentor team members for success.
• Ability to learn new skills and demonstrate a self-starting personality.
• Ability to maintain a professional appearance and manners.
• Availability to work a variety of hours, including days, nights, and weekends.

Nice To Haves

• Experience in operations, management, inventory, scheduling, and guest relations is preferred but not required.

Responsibilities

• Help manage daily restaurant operations in collaboration with the Restaurant Operating Partner.
• Lead, motivate, coach, and develop team members.
• Help achieve restaurant objectives measured by KPIs such as sales, guest count, profitability, hospitality, safety and cleanliness, and food and labor costs.
• Train and develop team members to help shifts run smoothly, emphasizing speed of service, hospitality, safety, and cleanliness.
• Support recruiting and retention by identifying coaching opportunities and recognizing team members’ good work.
• Build relationships with guests and help provide exceptional hospitality and high-quality, made-to-order menu items.
• Help create a positive work culture where team members enjoy working.

Benefits

• Opportunities to advance and grow, with a promote-from-within culture.
• Casual workplace; jeans and a company-supplied shirt and hat are part of the team uniform.
• Company-supplied shirt and hat.
• Competitive wages based on experience, with growth opportunities.
• Great meal discounts.
• Flexible schedules.
• 401(k) Retirement Savings Plan, subject to plan eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed