Assistant Manager

The Tile Shop • Raleigh, NC

2d

About The Position

The Assistant Manager builds and develops a well-rounded team of Sales Associates, trains and coaches employees, and supports store and warehouse operations. The role combines customer service and sales with team leadership, inventory oversight, scheduling, and helping customers understand tile products and installation. First-year income is expected to be $60,000–$75,000 at target.

Requirements

• At least 1 year of experience in retail management.
• Previous sales experience.
• Ability to build, develop, and motivate a sales team.
• Strong work ethic and drive to exceed expectations.
• Ability to work well with others in a fast-paced, commission sales environment.
• Willingness to learn and grow independently and from feedback.
• Positive attitude and enthusiasm.
• Detail-oriented and highly organized.
• Design sense, including the ability to combine styles, colors, and textures.
• Basic mathematical and computer skills.
• Ability to read, write, and speak in English.
• Must have weekend availability.

Nice To Haves

• Previous experience in a related field.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures, and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and apply knowledge of store and warehouse operations.
• Lead by example to achieve sales goals and track established store sales goals.
• Learn the installation process and products to educate customers.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Perform other duties as assigned.

Benefits

• Medical benefits
• Health Savings Account (HSA)
• Medica value-added services
• Virtual care
• Dental insurance
• Vision insurance
• Basic life and AD&D insurance
• Voluntary life insurance
• Voluntary short-term disability
• Long-term disability
• Voluntary accident insurance
• Employee Assistance Program (EAP)
• Lincoln Financial value-added benefits
• Dependent Care Flexible Spending Account (FSA)
• Pre-paid legal plans
• 401(k) retirement plan
• 401(k) matching
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed