454 - FT Assistant Manager - Store

Ashley Stewart, Inc.•Chicago, IL

46d

About The Position

The Assistant Manager is responsible for operational, merchandising, and managerial functions during their assigned shift. When the Store Manager is absent, the Assistant Manager serves as manager-on-duty, overseeing daily store operations and supervising Sales Associates. The role partners with the Store Manager to drive sales, improve business results, deliver an exceptional customer experience, maintain store standards, and develop the team. Ashley Stewart is a fashion retailer founded in 1991, serving customers through stores across the United States and online. The company offers fashion-forward, affordable clothing and emphasizes customer trust, confidence, acceptance, teamwork, hard work, and integrity.

Requirements

High school diploma or equivalent.
2–3 years of prior retail experience.
Excellent written and verbal communication skills.
Strong interpersonal skills.
Ability to apply retail math principles.
Excellent computer skills and ability to use a POS system.
High level of initiative and accountability.
Ability to prioritize multiple initiatives.
Detail-oriented and consistently meets deadlines.
Ability to lift 30 pounds and frequently push, pull, bend, and stretch.
Ability to stand for 8–10 hours a day.
Ability to use ladders or other equipment for store and merchandising maintenance.
Ability to work a flexible schedule that includes some holidays, most weekends, and/or late evenings.
Minimal travel may be required, such as for district meetings or banking duties.

Nice To Haves

One year of prior supervisory experience is preferred.

Responsibilities

Drive sales to achieve and exceed the financial plan, and assist the Store Manager in evaluating business results and taking proactive steps to improve them.
Assist in setting and monitoring individual and store goals, managing expenses, and maintaining accountability for store operations, associate development, and financial contribution.
Ensure funds and merchandise are handled according to company policies and procedures, and effectively manage merchandise.
Assist with scheduling at least one grassroots event per quarter; use social media to drive store traffic for events, recruiting, and sales; support PLCC and email capture; and build relationships with community organizations, churches, and retailers.
Provide exceptional customer service, maintain store zoning for effective selling and customer experience, and serve as a product-knowledge resource for customers and Associates.
Model company values and hold Associates accountable for product knowledge, customer service, and company standards.
Partner with the Store Manager on store matters and maintain operational standards in accordance with the Policy and Procedures manual.
Assist with creating and revising the store schedule to align with selling expense and productivity.
Work with Associates to maintain store neatness, maintenance, and cleanliness; execute merchandise displays and visuals; assist with supply orders and inventory monitoring; and communicate issues to the Store Manager and District Manager.
Assist with recruiting, training, and coaching Associates; recommend strong candidates to the Store Manager; and support staff development, career paths, and succession planning.
Conduct Take 5s to communicate daily company and store updates, and support accountability through coaching, counseling, and ongoing feedback.
Manage time effectively for self and Associates.