Assistant Manager

Domino's Franchise • Ladera Ranch, CA

2d

About The Position

Domino’s Pizza is hiring Assistant Managers to oversee store operations during their shifts and help ensure the team follows company policies and procedures. The role covers cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store standards and cleanliness; marketing; and profitability. Assistant Managers set an example for the crew and are expected to maintain strong customer service, attendance, and punctuality.

The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, taking and processing orders, completing inventory and paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery-related duties and requirements, including delivering orders by car, distributing flyers and door hangers, and meeting the stated driving, vehicle, navigation, and physical requirements.

The work involves a range of physical tasks, including standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and frequent hand use. Work conditions may include varying weather, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

• Exercise judgment, perform basic math, and multitask.
• Comprehend and provide correct written instructions, and communicate verbally with customers and coworkers in person and over the phone.
• Add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Coordinate eyes and hands/fingers to make precise movements rapidly and accurately, and enter orders using a computer keyboard or touchscreen.
• Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• For delivery duties: have a valid driver's license and a safe driving record meeting company standards.
• For delivery duties: have access to an insured vehicle that can be used for deliveries.
• For delivery duties: have navigation skills to read maps and locate addresses in the designated delivery area, and be able to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
• Meet the described physical and sensory demands, including lifting and carrying supplies, standing, walking, climbing, reaching, and near-, mid-, far-, and night-vision tasks as applicable.

Responsibilities

• Be responsible for everything that happens during the shift.
• Manage cost controls, inventory control, cash control, and customer relations.
• Set an example for the crew and follow company policies and procedures, while expecting the same from team members.
• Handle staffing, paperwork, food management, and work scheduling.
• Maintain store image and standards, provide customer service, and support attendance and punctuality expectations.
• Maintain store cleanliness and contribute to marketing and profitability.
• Operate equipment, stock ingredients, prepare products, receive and process telephone orders, and take inventory.
• Complete associated paperwork and clean equipment and the facility approximately daily.
• Deliver products by car to customers and deliver flyers and door hangers, as described in the driving-specific duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed