About The Position

The Assistant Manager performs store-team duties and may deliver products within a designated delivery area. The role includes operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. The position requires communication with customers and coworkers, accurate order entry, basic arithmetic and monetary handling, and the ability to follow written instructions. The role involves working in a store environment with temperature variation, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Delivery duties may involve adverse weather, driving, and navigating homes, buildings, stairs, and other delivery locations while carrying products. Physical activities include standing, walking, sitting for paperwork, lifting, carrying, pushing or pulling trays, climbing, bending, crouching, reaching, and frequent use of hands and arms.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver's license and a safe driving record meeting company standards.
  • Must have access to an insured vehicle that can be used for delivery.
  • Must be able to read maps, locate addresses within the designated delivery area, and navigate adverse terrain, including multi-story buildings.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform the stated physical duties, including lifting product cases weighing up to 50 pounds and carrying products during deliveries.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders, including communicating with customers and coworkers in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car to customers’ doors within the designated delivery area.
  • Deliver flyers and door hangers.
  • Unload bulk product deliveries using a hand truck and stock supplies.
  • Navigate delivery locations, including stairs and multi-story buildings, while carrying products.
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