Assistant Manager(05845) - 5031 Ford Parkway

Domino's Franchise•Bessemer, AL

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and expects the crew to do the same. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, and profitability. The position combines management responsibilities with general store-team duties, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The work involves customer and coworker communication, handling payments, and using a computer keyboard or touchscreen to enter orders. Work takes place in a store and includes exposure to changing or adverse weather during outside tasks, temperatures ranging from approximately 36°F in the cooler to 90°F or above in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The job involves standing and walking for much of the workday, along with lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand and arm use. Deliveries may weigh up to 50 pounds.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to follow policies and procedures and lead by example.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; use of a calculator is permitted.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including lifting deliveries weighing up to 50 pounds.
  • Reliable attendance and punctuality and transportation to and from work.

Responsibilities

  • Manage all activities and operations during the shift.
  • Control costs, inventory, and cash; maintain customer relations.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image, standards, and cleanliness.
  • Provide great customer service and support store marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; clean equipment and the facility.
  • Communicate with customers and coworkers, process orders, handle monetary change, and enter orders using a keyboard or touchscreen.
  • Perform physical store tasks, including unloading and stocking deliveries, moving trays, and cleaning or maintaining the store.
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