Assistant Manager(01959) - 106 S Main St

Domino's Franchise•Austin, MN

About The Position

The Assistant Manager is responsible for everything that happens during a shift at a Domino’s Pizza store, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example by following all policies and procedures and expecting the same from the crew. The role involves directing activities, supporting excellent customer service, and meeting quality and store standards. Team members receive on-the-job orientation and training. General store duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. The role requires communication with customers and coworkers, accurate order entry, basic arithmetic and monetary change handling, and the ability to work independently or with others under stress. The work involves standing for most tasks, short-distance walking, frequent reaching and bending, and occasional crouching, squatting, climbing stairs or a ladder, and handling deliveries and supplies. Bulk deliveries are unloaded using a hand truck; cases can weigh up to 50 pounds and may be lifted from the floor to shelves up to 72 inches high.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers and process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to provide transportation to and from work.
  • Ability to stand for most tasks and walk short distances.
  • Ability to unload deliveries using a hand truck and handle cases weighing up to 50 pounds.
  • Ability to carry supplies, including pizza sauce weighing 30 pounds and trays of dough weighing approximately 12 pounds each.
  • Ability to push or pull trays on dollies and occasionally navigate stairs or climb a ladder.
  • Ability to bend, crouch, squat, and reach repeatedly as required by store tasks.

Responsibilities

  • Oversee all activities and operations during a shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example by following all policies and procedures and expecting the same from the crew.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image and adherence to standards.
  • Provide great customer service.
  • Maintain attendance and punctuality.
  • Maintain store cleanliness.
  • Support marketing and profitability.
  • Operate store equipment and stock ingredients and supplies.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
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