Assistant Manager, US Physical Security

Scotiabank•Dallas, TX

24d•Onsite

About The Position

The Assistant Manager, U.S. Physical Security, Dallas Office supports oversight and execution of physical security operations for the Dallas office and designated surrounding sites. The role helps ensure a safe, secure, and compliant workplace by managing day-to-day security activities, directing security personnel, supporting access control and incident response, maintaining operational procedures, and coordinating with internal partners, external vendors, and local law enforcement as needed. The position supports a 24-hour, year-round security operation and may require availability for escalation or response when needed. It also contributes to emergency preparedness, compliance reporting, security governance, and continuous improvement of physical security controls.

Requirements

Minimum of 3 to 5 years of experience in physical security operations, corporate security, security supervision, law enforcement, or a related operational security environment.
Working knowledge of access control, CCTV, alarm monitoring, security control room operations, visitor management, incident reporting, and emergency response procedures.
Experience providing direction to security personnel, contracted service providers, vendors, or operational teams.
Strong written and verbal communication skills, including the ability to prepare clear reports, document incidents accurately, and communicate with internal and external stakeholders.
Ability to manage multiple priorities, respond to time-sensitive security matters, exercise sound judgment, and remain organized under pressure.
Strong attention to detail and ability to maintain accurate logs, records, reports, compliance materials, and operational documentation.
Proficiency with Microsoft Office applications and familiarity with security systems, facilities platforms, or reporting tools.
Ability to support a 24-hour, year-round security operation and remain available for escalation or response when needed.

Nice To Haves

Prior experience in a corporate, financial services, or regulated business environment.
Experience coordinating with vendors, facilities teams, compliance teams, and business line leadership.
Familiarity with security compliance reporting, risk indicators, audit support, and corrective action tracking.
Experience supporting multi-site security operations.

Responsibilities

Support daily physical security operations for the Dallas office and designated surrounding sites in accordance with internal policies, procedures, and regulatory expectations.
Provide day-to-day direction and oversight to security personnel, including scheduling, post coverage, licensing, training, and adherence to procedures.
Oversee the security control room, access control system, CCTV, alarms, radios, keys, and related equipment, ensuring proper operation, maintenance, and timely issue escalation.
Coordinate incident response, including initial assessment, escalation, documentation, follow-up, and communication with internal stakeholders.
Maintain security records, reports, post orders, manuals, operational files, and compliance documentation for the Dallas office.
Monitor security trends, upcoming events, and potential local issues through coordination with law enforcement and peer security contacts.
Prepare and review security reports, operational updates, compliance materials, and performance indicators.
Partner with Facilities, Enterprise Security, Compliance, Business Risk Management, vendors, and business line stakeholders to support safe and consistent operations.
Support security vendor oversight, including service coordination, issue escalation, invoice review, and follow-up on operational deficiencies.
Support emergency preparedness and response activities, including drills, communication procedures, local event monitoring, and incident coordination.
Identify operational gaps, recommend process improvements, and assist with corrective actions to strengthen physical security controls.
Promote a professional, customer-focused, and compliant security culture while maintaining readiness to respond to security matters.