About The Position

The Sherwin-Williams Assistant Manager Trainee Program is an accelerated, entry-level program designed to prepare current employees for a Store Management role within 18–24 months. After successful completion of the initial 6–8-week training, participants may progress into an Assistant Store Manager position. The typical schedule is 44 hours per week and may include evenings and/or weekends. Trainees collaborate with store management to oversee a million-dollar business and contribute leadership and insight to the store’s development and strategy. They learn store operations, customer needs, and internal strategy while growing market share through sales to commercial users, including painting contractors, purchasing agents, and manufacturers. Training covers customer service, sales, marketing, finance, and operations, with opportunities to develop leadership skills and professional relationships in the community. The role is eligible for performance-based bonus under the applicable company plans and benefits including medical, dental, vision, flexible spending accounts, disability coverage, retirement and savings benefits, and time away from work benefits such as personal, parental, and medical leave, vacation, and holidays. Duties involve customer contact and access to cash, payment methods, equipment, personal information, merchandise, and other valuables; the company states that a criminal-history review is necessary.

Requirements

  • Be at least 18 years of age.
  • Be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
  • Be able to read, write, comprehend, and communicate in English.
  • Be able to read, write, comprehend, and communicate in Spanish.
  • Have a valid, unrestricted driver's license.
  • Have at least a high school diploma or GED.
  • Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.

Nice To Haves

  • At least one year of experience in retail, sales, or customer service.
  • At least one year of experience in a leadership role, supervising others, or leading teams.
  • Previous work experience selling paint and paint-related products.
  • Work experience using timekeeping and/or customer relationship management (CRM) systems.
  • An associate's degree or higher in business, sales, or marketing.
  • Experience in a team-oriented setting, including through work, extracurricular activities, or military service.
  • Willingness to relocate for future job opportunities.

Responsibilities

  • Complete training consistent with the established program.
  • Support business strategies to increase sales and optimize profitability.
  • Ensure high levels of customer satisfaction through excellent service.
  • Build and maintain knowledge of products to provide effective customer recommendations.
  • Build positive relationships with wholesale and retail customers.
  • Complete store administration.
  • Ensure compliance with policies and procedures, including safety, loss prevention, and security.
  • Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales-floor displays.
  • Support employee training, development, performance management, and corrective action.
  • Respond to and resolve customer and employee complaints.
  • Partner with the Store Manager on outside sales calls to increase market share.

Benefits

  • Performance-based bonus, subject to the terms of applicable company plans.
  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Flexible Spending Accounts (FSAs).
  • Disability coverage.
  • Retirement and savings benefits.
  • Personal leave.
  • Paid parental leave.
  • Medical leave.
  • Vacation.
  • Holidays.
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