Assistant Manager Trainee

Sherwin-Williams•Hampton, VA

18h

About The Position

The Sherwin-Williams Assistant Manager Trainee Program is an accelerated, entry-level program designed to prepare current employees for a Store Management role in 18–24 months. Following successful completion of the initial 6–8-week training, participants may progress into an Assistant Store Manager position. The position typically requires 44 hours per week and may include evenings and/or weekends. Trainees collaborate with store management to oversee a million-dollar business and contribute leadership and insight to the store’s development and strategy. The program builds knowledge of store operations, customers, and internal strategy. The role also supports market-share growth by selling to large commercial users, including painting contractors, purchasing agents, manufacturers, and other customers needing large volumes of products. The training program develops skills for a career in management and professional sales, including customer service, sales and marketing, finance, and operations. Participants receive structured development support, leadership training, and opportunities to build professional relationships in the community. The position is eligible for performance-based bonus subject to the applicable Company plans, as well as health, retirement, savings, leave, and other benefits.

Requirements

Must be at least 18 years of age.
Must be legally authorized to work in the country of employment without requiring employment-visa sponsorship now or in the future.
Must have a valid, unrestricted Driver’s License.
Must have at least a high school diploma or GED.
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and to lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.

Nice To Haves

At least one year of experience in retail, sales, or customer service.
At least one year of experience in a leadership role, supervising others, or leading teams.
Previous work experience selling paint and paint-related products.
Work experience using timekeeping and/or customer relationship management (CRM) systems.
An associate’s degree or higher in business, sales, or marketing.
Previous experience in a team-oriented setting, including work experience, extracurricular activities, or military service.
Willingness to relocate for future job opportunities.
Ability to read, write, comprehend, and communicate in more than one language.
Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

Complete training consistent with the established program.
Support business strategies to increase sales and optimize profitability.
Ensure high levels of customer satisfaction through excellent service.
Build and maintain product knowledge to make effective customer recommendations.
Build positive relationships with wholesale and retail customers.
Complete store administration.
Ensure compliance with policies and procedures, including safety, loss prevention, and security.
Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales-floor displays.
Support employee training, development, performance management, and corrective action.
Respond to and resolve customer and/or employee complaints.
Partner with the Store Manager to make outside sales calls to increase market share.