Assistant Manager Trainee

Sherwin-Williams • Plymouth, NH

23h

About The Position

The Sherwin-Williams Assistant Manager Trainee Program is an accelerated, entry-level position intended to prepare current employees for a Store Management role within 18–24 months. Following successful completion of the initial 6–8-week training, participants may progress into an Assistant Store Manager position. The typical schedule is 44 hours per week and may include evenings and/or weekends.

Trainees collaborate with store management to oversee a million-dollar business and contribute leadership and insight to the store’s development and strategy. The program teaches store operations, customer relationships, and internal strategy. The role also supports market-share growth by selling products to commercial customers, including painting contractors, purchasing agents, manufacturers, and other users with large-volume needs.

The training program develops skills for management and professional sales, including customer service, sales and marketing, finance, and operations. Participants receive development support, take part in formal discussions about objectives and progress, and build community relationships that support the business. The position is eligible for performance-based bonuses under applicable Company plans and for the benefits described in the posting.

Requirements

• Be at least 18 years of age.
• Be legally authorized to work in the country of employment without current or future sponsorship for employment visa status.
• Have a valid, unrestricted Driver’s License.
• Have at least a high school diploma or GED.
• Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.

Nice To Haves

• At least one year of experience in retail, sales, or customer service.
• At least one year of experience in a leadership role, supervising others, or leading teams.
• Previous work experience selling paint and paint-related products.
• Work experience using timekeeping and/or customer relationship management (CRM) systems.
• An associate degree or higher in business, sales, or marketing.
• Previous experience in a team-oriented setting, including work, extracurricular activities, or military service.
• Willingness to relocate for future job opportunities.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Complete training consistent with the established program.
• Support business strategies to increase sales and optimize profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain knowledge of products to make effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete store administration.
• Ensure compliance with policies and procedures, including safety, loss prevention, and security.
• Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales-floor displays.
• Support employee training, development, performance management, and corrective action.
• Respond to and resolve customer and employee complaints.
• Partner with the Store Manager on outside sales calls to increase market share.

Benefits

• Performance-based bonus, subject to the terms of applicable Company plans.
• Medical, dental, and vision coverage.
• Flexible Spending Accounts (FSAs).
• Disability coverage.
• Security, retirement, and savings benefits.
• Time-away-from-work package, including personal leave, paid parental leave, medical leave, vacation, and holidays.
• Additional benefits may be available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED