Assistant Manager - Store

TravelCenters of America•Limon, CO

11d

About The Position

The Store Assistant General Manager assists the General Manager with operations and marketing functions of the Travel Store/Convenience Store. The role includes staffing, training and development, general supervision of staff, and improving profitability. The Assistant Manager helps ensure travelers return to the road better than they came by leading the team, supporting customer service, and maintaining store performance.

Requirements

High school diploma or GED.
Good verbal and written communication skills.
Ability to work flexible hours, including nights, weekends, and some holidays.
Proficiency in Microsoft Office.
Operational understanding of POS software.

Nice To Haves

Supervisory experience in a convenience store, truck service, travel center, or related industry.
Ability to lead, motivate, train, and develop people.
Sets a positive example while working alongside team members.

Responsibilities

Lead and inspire the team to meet and exceed company performance standards and improve the Store department’s performance, including customer service, product knowledge, and atmosphere.
Develop a trusting environment that encourages feedback from team members and guests; coach and performance-manage staff according to company policy.
Recruit, hire, train, and retain high-quality team members in accordance with company guidelines, fostering a culture of respect and recognition.
Help achieve financial objectives by managing people, products, service, and facility processes, with a focus on revenue and profit.
Follow safety standards and operating procedures, and comply with company guidelines regarding vendor relationships.
Assume the duties of any hourly associate position as necessary.
Assist the General Manager with Travel Store/Convenience Store operations, marketing, staffing, training, staff supervision, and profitability.