Assistant Manager: Ski & Ride School - Hourly

Vail Resorts•Hastings, MN

About The Position

The Assistant Manager, Ski and Snowboard School helps create a welcoming impression by leading resort priorities and modeling company values. The role supports daily operations by leading frontline leads and instructors, coordinating lesson delivery, and ensuring exceptional guest experiences. It assists with staffing, training, scheduling, and operational execution while promoting safety, teamwork, and service excellence. This is a winter seasonal, full-time position for the 2026/2027 season. The starting wage is $27.00–$32.14 per hour. Applicants must be at least 18 years old. Housing is not available.

Requirements

At least 18 years of age.
At least 2 years of leadership experience in snowsports, hospitality, recreation, or a related field.
Experience leading teams and supporting daily operations.
Strong communication, organizational, and problem-solving skills.
Ability to work weekends, holidays, and peak seasonal periods.

Nice To Haves

PSIA-AASI certification.
Resort operations experience.

Responsibilities

Lead, coach, and develop frontline leads, instructors, and support staff.
Support daily lesson operations, staffing, and service delivery.
Assist with hiring, onboarding, training, scheduling, and employee development.
Resolve guest concerns and drive guest satisfaction.
Assist with payroll administration, labor management, and operational reporting.
Ensure compliance with safety standards, policies, and procedures.
Partner with other resort departments to support seamless guest experiences.