Assistant Manager - Serrano Vista Cafe

San Manuel Band of Mission Indians•Las Vegas, NV

2d•Onsite

About The Position

Reporting to the Cafe Manager, the Restaurant Assistant Cafe Manager will be responsible for the daily operations of the restaurant. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard.

Requirements

High volume restaurant management or supervisory experience required.
Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine.
Effective listening abilities with strong judgment skills.
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
High school diploma or equivalent.
Two (2) years of related experience.
Work varied shifts, to include weekends and holidays.
Alcohol Awareness Card.
Health Card.
Minimum age requirement is 21.

Nice To Haves

Experience working in a similar resort setting preferred.

Responsibilities

Set the stage for guest experience with a welcoming smile and service.
Make daily floor plans per shift to ensure proper rotation and coverage of stations.
Supervise floor service in the dining room during hours of operation.
Supervise cashiers to ensure correct policies and procedures for check handling and closing are maintained by service staff.
Manage activities, means of access and egress, to ensure complete compliance with Health Department and Fire Marshall Regulations.
Review daily schedules and manage time off and vacation requests.
Coach and train on policies, procedures, and performance.
Direct communication with guests for special requests and large party reservations.
Perform employee evaluations and manage issues related to attendance records.
Maintain communication with the Chef on all food service and menu issues.
Communicate with management, chefs and culinary staff in order to fulfill and address issues or needs requested by guests and employees.
Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments.
Keep inventory form and stocking area updated.
Knowledge of all menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment.
Inspect food coming from support departments to assure freshness and quality.
Exercise cost controls for all aspects of restaurant operation.
Perform other job-related duties as requested.