Assistant Manager - Restaurant

Love's Travel Stops & Country Stores•Oakwood, IL

10d

About The Position

Restaurant Assistant Managers help ensure the smooth and efficient operation of the restaurant. They assist in leading staff, managing processes, and executing strategies to improve sales and customer satisfaction. The role involves maintaining a safe and clean facility, managing food preparation and inventory, supporting the Restaurant Manager with daily operations and reporting, and working with the team to deliver timely customer orders. The position requires flexibility to work a variety of shifts, including weekends and holidays, and includes active physical work.

Requirements

At least 1 year of restaurant management experience.
At least 1 year managing operations with annual sales volume of $1 million or more.
At least 1 year of experience affecting and deciphering budgets and profit and loss statements.
At least 1 year supervising and training 5–10 or more employees.
Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
Valid driver’s license.
Ability to successfully complete a pre-employment background check and drug screening.
Excellent communication and interpersonal skills with a focus on customer satisfaction.
Strong organizational and multitasking abilities, attention to detail, and effective teamwork skills.
Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
Ability to meet the stated physical demands, including frequent lifting or moving of items over 75 pounds.

Responsibilities

Maintain a safe, clean, and well-maintained facility through facilities and equipment maintenance and adherence to food safety procedures.
Drive sales through efficient ordering, stocking, inventory management, and food preparation.
Assist the Restaurant Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
Work with the team to prepare and package customer orders promptly to meet customer service expectations.
Understand financial reporting, including analyzing profit and loss statements, and act on opportunities to improve results.
Collaborate with the Restaurant Manager on talent acquisition.
Support customer satisfaction through customer service, rapport building, salesmanship, and management of operations and employee-vehicle deployment.