Assistant Manager / Pizza Maker

Domino's Franchise•North Reading, MA

4d•Onsite

About The Position

The Assistant Manager / Pizza Maker is responsible for everything that happens during an assigned shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, cleanliness, marketing, profitability, attendance, and adherence to company policies and standards. The role sets an example for the crew and helps ensure excellent customer service and consistent product quality. The position also performs general store-team duties, such as operating equipment, stocking ingredients and supplies, preparing products, taking and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The posting also describes delivery duties and requirements for delivery personnel, including driving and delivering products to customers. Work takes place in a store with varying temperatures, including a walk-in cooler and hot work areas, and may involve outdoor tasks in adverse weather. The role involves prolonged standing, frequent reaching and hand use, bending, occasional crouching, lifting and carrying supplies weighing up to 50 pounds, moving trays on dollies, and occasionally using stairs or a ladder. Work may expose the employee to food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

Ability to use judgment, perform basic math, and multitask.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
Ability to understand and give correct written instructions and communicate verbally with customers and co-workers.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
Ability to perform the stated physical activities, including standing, walking, lifting, carrying, pushing or pulling trays, climbing occasionally, and frequent reaching and hand use.
For delivery duties: valid driver's license with a safe driving record meeting company standards.
For delivery duties: access to an insured vehicle usable for delivery.
For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain, including multi-story buildings and stairs while carrying products.

Responsibilities

Manage all activities during the assigned shift.
Control costs, inventory, and cash; oversee food management and profitability.
Handle staffing and paperwork, and work to a schedule.
Set an example by following all policies and procedures and expecting the same from crew members.
Maintain store cleanliness, a professional image, and company standards.
Provide great customer service and support marketing activities.
Operate equipment; stock ingredients and supplies; and prepare products.
Receive and process telephone orders and communicate with customers and co-workers in person and by phone.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
When performing delivery duties, deliver products by car to customers, deliver flyers and door hangers, and navigate the designated delivery area.