Assistant Manager of Operations

Dept.of Off Street Parking • Miami, FL

87d • $52,000 - $61,425 • Onsite

About The Position

Individuals in this position are responsible for scheduling and assigning Parking Attendants and Custodial Maintenance Personnel to meet staffing requirements and assuring that all personnel are carrying out their duties and responsibilities. Also responsible for preparing all reports regarding their area of responsibility and performing Parking Attendant duties as needed. Responsible for the overall day-to-day operation of a parking facility.

Requirements

• Knowledge of and demonstrated ability in the accurate use of simple arithmetic.
• Ability to direct the work of others.
• Ability to make change accurately and quickly.
• Ability to provide routine information in a clear manner.
• Ability to keep records and make reports pertaining to facility revenue and expense performance.
• Ability to establish and maintain effective working relationships with other employees and the general public.
• Ability to operate all equipment utilized by Parking Attendants. (Calculators, cash registers)
• Ability to lift and move weights of 15 pounds or more.
• Computer Literate.

Responsibilities

• Ensures the safety, security and proper up-keep of assigned facility by utilizing scheduled inspections, no-notice walk-through inspections and other established procedures.
• Monitors actions and performances of assigned and contract employees to ensure compliance. Take necessary actions to correct performance and document accordingly.
• Manages and inspects facility revenue equipment.
• Schedule and assigns Parking Attendants and Custodial Maintenance to garages and/or lots to meet expected parking demand levels.
• Trains employees in proper duty procedures and report requirements to update outdated procedures or establish new ones.
• Assures that the needs of the customer are being met.
• Reviews of daily reports prepared by personnel assigned to the facility.
• Coordinates all operational requirements pertaining to a facility (maintenance, security and daily requirements).
• Prepares daily deposits from monies collected by personnel assigned to the facility.
• Ensures the efficient operation of all equipment in garage or lot to which assigned.
• Monitors and provides inventory levels of Parking Equipment and its necessary supplies/materials needed for the facilities.
• Prepares annual performance reviews for all employees in assigned facility.
• Lend assistance as required and supervises facility personnel.
• Reviews revenue and trend report to ensure accuracy and to detect possible theft or inappropriate transactions.
• Ensures proper training of employees.
• Provides counseling to subordinates.
• Prepares facility monthly reports.
• Respond to customer complaints and inquiries.
• Monitors facility’s budget and reports shortfall or overages to superiors.
• Performs duties of Parking Attendants as needed to cover lunch, breaks, etc.
• Performs other duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed