Assistant Manager of Kirkwood Rentals

Vail Resorts•Kirkwood, MO
•Onsite

About The Position

The assistant manager of Kirkwood Rentals will oversee operations of two medium-high volume, seasonal rental store locations. The assistant manager is a key holder and acts as manager-on-duty in absence of other management presence. They are responsible for overseeing all aspects of rental operations and directing the day-to-day routine work of a larger group of associates. Responsible for maintaining business standards and has increased decision-making authority. Also, the Assistant Manager fulfills day-to-day work responsibilities for the organization as needed.

Requirements

  • Proficient in Microsoft Office applications
  • Excellent communications skills both written and verbal
  • Minimum 2 years leadership experience
  • 2 years in retail or rental experience
  • Knowledge and passion for talent development
  • Self-motivated with the ability to multi-task
  • Must be a team player and be able to handle fast paced stressful environment
  • Possess the desire to offer the highest customer service standards to guests

Nice To Haves

  • Familiarity with rental and retail POS system
  • 2 years resort and/or ski & snowboard experience

Responsibilities

  • Managing a team of up to 75 frontline staff and leadership team of 10-15 employees
  • Managing through uncertainty and change positively
  • Providing consistent and direct feedback, coaching and guidance to team members.
  • Attend Assistant Manager meetings and communicate information to staff and managers
  • Responsible for monitoring rest and meal breaks.
  • Be energetic, motivated, and possess the ability to multi-task.
  • Driving professional development in yourself as well as others
  • Designing, executing and tracking training plan for associates starting with their first day
  • Ensuring department and staff have all necessary supplies
  • Create a rewarding environment in which to work, generate a team atmosphere
  • Participate in and help plan the fun!
  • Identifying sales opportunities and creating plans accordingly
  • Protect company assets through loss prevention techniques.
  • Managing inventory of rental and retail products.
  • Responsible for monitoring rest and meal breaks.
  • Communicate ideas or issues with Store and Regional Managers
  • Manage operational budgets and payroll
  • Remain current on new industry products and trends, and demonstrate knowledge of products
  • Administrative duties
  • Other duties as assigned

Benefits

  • Free passes for employees
  • employee discounted lift tickets for friends and family
  • free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
  • Health Insurance
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans
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