Assistant Manager, Loss Prevention (8-Month Term)

Steinbach Credit Union•Steinbach, MB

10h•Onsite

About The Position

Steinbach Credit Union (SCU) is seeking an Assistant Manager, Loss Prevention for an 8-month term. This role will assist in implementing operational plans, driving business results, and ensuring processes are in place to minimize credit losses and maintain compliance within the Loss Prevention department. The position also involves leading audit administrators and performing audit functions for Business Sales and Service to ensure adherence to SCU’s Credit Policy, Procedure, and Guidelines.

Requirements

Post-secondary diploma or certificate in Finance, Business or Accounting.
3-5 years of lending experience, or an equivalent combination of education and experience.
Knowledge of credit union / FI operations and related legislation.
Experience in risk management, regulatory compliance and audit.
Demonstrated ability to build and sustain effective working relationships with staff and members and foster a positive teamwork environment.
Excellent communication skills both written and verbal, with the ability to foster open communication and positive working relationships.
Strong team-player mindset who is supporting, approachable and willing to step in to help others succeed.
Demonstrated ability to coach, mentor, develop and motivate employees.
Systems thinking, analytical skills, and change management are essential.

Nice To Haves

Previous leadership experience or experience in a mentorship role is preferred.

Responsibilities

Partner effectively with the Manager, Loss Prevention to execute operational plans and to ensure team members maintain clear lines of communication, meet service level agreements (where applicable), and achieve individual and organizational goals.
Assist with reviewing and updating relevant metrics to communicate progress towards agreed upon goals and targets; take action as required.
Assist with the communication and promotion of change initiatives within the organization.
Establish work plans and schedules to ensure service delivery is provided within prescribed service level requirements, complying with all SCU policies, procedures and best practices.
Recognize and leverage the diverse strengths and expertise of team members, using those skills to elevate collective performance.
Collaborate with functional leaders to proactively identify and/or respond to issues; escalating to other leaders or functions as required.
Oversee the complete process of the audit function of credit for accuracy and compliance to SCU’s credit policies and procedures & guidelines.
Provide day-to-day leadership to the credit audit team and the Loss Prevention department as a whole, through active coaching, mentorship, and encouragement, helping individuals grow while promoting a supportive, team-first culture.
Provide direction on member, risk related issues, escalating those outside of authority level or scope of influence; may require coordination of effort across departments.
Act as liaison with other departments, leaders, and staff members to clarify audit processes and requirements.
Stay abreast of trends and issues that may have functional or branch influence; attend industry-related events as a representative of SCU for the purposes of reinforcing and/or establishing new relationships.
Provide coverage for the Manager, Loss Prevention as required.

Benefits

Competitive annual salary based on skills and experience.
Variable compensation.
Matched pension plan.
Extended medical, dental, vision benefits (100% of premiums paid by SCU).
Health spending account.
Critical Illness insurance.
Life insurance.
AD&D insurance.
Employee Assistance programs.
Employee Banking benefits (free chequing account, low interest MasterCard, bonus rate on deposit and lending products).
Opportunities for professional development.
Clothing allowance.
Free parking at all locations.