District Loss Prevention Manager

The TJX Companies, Inc.Sudbury, ON
Onsite

About The Position

At TJX Canada, the District Loss Prevention Manager is a strategic leadership role focused on elevating operational excellence and reducing shrink across multiple retail stores (WINNERS, HomeSense, and Marshalls). This role involves partnering with District Managers to guide and mentor Store Management on Loss Prevention (LP) policies, operational controls, and standard processes. The manager is responsible for driving business results, implementing LP training programs, and empowering teams. It's a high-impact opportunity to develop culture, strengthen talent, and champion loss prevention initiatives that make a measurable difference within a Fortune 100 company committed to diversity, collaboration, and associate development.

Requirements

  • Minimum 3 years of retail Store Management and Loss Prevention experience
  • Strong investigative capability
  • Knowledge of CCTV systems
  • Proficiency in MS Office
  • Proven leadership with the ability to influence business partners, build credibility, coach teams, and act as a trusted advisor.
  • Strong interpersonal, communication, and networking skills
  • Bilingual French/English required in Quebec/Eastern Region.
  • Strong analytical, critical thinking, and project management skills
  • Ability to assess information, determine solutions, manage sophisticated cases, and implement structured project plans in a constantly evolving environment.
  • Demonstrated discretion, confidentiality, and sound judgment
  • Ability to work independently and collaboratively.
  • Must be able to travel regionally (car and air travel)
  • Hold a valid driver’s license.
  • Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

Nice To Haves

  • Post‑secondary education in Business or a related field is preferred.

Responsibilities

  • Provide guidance, leadership, and strategic direction to reduce and mitigate shrink exposure.
  • Drive national and regional LP initiatives, develop short‑term plans to reduce shrink, and ensure key operational controls—cash office, merchandise protection, and physical security—are consistently met.
  • Collaborate with the investigations team providing market insight and expertise
  • Drive a safe and violence-free workplace in your stores.
  • Lead all aspects of LP components of new stores, renovations, and relocations, including EAS, camera placement, walkthroughs, and training.
  • Supervise physical security equipment and ensure proper use of SIR tools and alarm response.
  • Review LP metrics, results, and reporting trends to identify risks and recommend improvements.
  • Partner with Analytics, Investigations, and ORC teams to harness heat maps and intelligence that strengthen store operations.
  • Collaborate with District Managers and Store Management to support operational efficiencies and resolve issues.
  • Serve as an LP subject matter authority on calls, committees, and workgroups.
  • Develop and deliver LP training programs that enhance store capability.
  • Train Store Management and Associates on LP operations and dishonest activity, and partner with cross‑functional teams to identify training needs and update modules.

Benefits

  • Comprehensive Group Benefits package
  • Health Care Spending Account
  • Associate & Family Assistance Program
  • Variety of well‑being resources
  • Management Incentive Plan
  • Robust Retirement Savings Program
  • Competitive vacation package with the option to trade for an extra week
  • Valuable associate discounts for you and your eligible family members
  • Company‑provided equipment such as a cell phone, laptop, and tools.
  • Provincial security licensing training and annual fee reimbursement.
  • Extensive training resources
  • Clear career paths
  • Growth opportunities
  • Tuition reimbursement
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