Assistant Loss Prevention Manager
About The Position
This position requires a minimum of six (6) months banking experience or one (1) year stable work history in a customer contact role. Bookkeeping/clerical work experience is preferred. Also required are exceptional verbal and written communication skills along with mathematical and basic PC knowledge normally acquired by a high school graduate. Must be a self-starter who can work in a demanding, fast-paced, multi-tasked environment with limited supervision. Must be able to handle stress, establish priorities, and meet deadlines. Must be able to maintain working knowledge of bank regulations and policies. Reliable attendance is essential for this position. Incumbent must able to lift and carry up to 50 lbs. or assist with. The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Requirements
- Minimum of six (6) months banking experience or one (1) year stable work history in a customer contact role
- Exceptional verbal and written communication skills
- Mathematical and basic PC knowledge normally acquired by a high school graduate
- Must be a self-starter who can work in a demanding, fast-paced, multi-tasked environment with limited supervision
- Must be able to handle stress, establish priorities, and meet deadlines
- Must be able to maintain working knowledge of bank regulations and policies
- Reliable attendance is essential
- Must be able to lift and carry up to 50 lbs. or assist with
Nice To Haves
- Bookkeeping/clerical work experience is preferred
Responsibilities
- Reviewing Yellow Hammer Fraud Detective suspects
- Reconciling the bank’s official check accounts
- Processing ATM/Debit Card disputes
- Miscellaneous report monitoring
- Indexing and processing ATM/Debit Card dispute batches
- Monitoring various applications that monitor ATM/Debit Card activity
- Contacting bank customers to verify suspicious activity via phone and/or written communication
- Assisting bank employees with questions related to ATM/Debit Cards
- Fulfilling debit card supply orders and adjusting card stock vault inventories as needed
- Actively participates in the service culture, supports the values of the organization, and follows established bank policies and procedures.
Benefits
- Invest in your development
- Dynamic work environment
- Challenged, valued and empowered every day
- Diverse, collaborative workplace that celebrates innovation and change
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
